Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy for unworn items with original tags. Please note that sale items and intimate apparel are non-returnable due to hygiene and clearance standards.
Initiate Request
Contact our customer support team via email or phone within 14 days of delivery to log your return or exchange request with your order number.
Pack the Items
Securely pack the products in their original packaging, ensuring all tags, labels, and the original invoice are included to facilitate a smooth inspection.
Ship to Warehouse
Dispatch the parcel through a reliable courier service to our designated returns center; please retain the tracking number for your records.
Quality Check and Resolution
Once received, our team will conduct a quality inspection and, upon approval, will process your exchange or issue a store credit voucher within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing